Live Chat Agent Job at Shavano Family Practice, Norwalk, CA

Vit1T3ZHTnlteStyeWI1Mm9ydXNyR3dXK2c9PQ==
  • Shavano Family Practice
  • Norwalk, CA

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 33.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

RTX Corporation

Customer Service Representative (Onsite) Job at RTX Corporation

 ...position.The company will not seek an export authorization for this role.**Security Clearance:**None/Not RequiredAs a **Customer Service Representative,** you will join the **Aerostructures Aftermarket Maintenance, Repair and Overhaul** team based at our Chula Vista... 

The Carpenter Health Network

Clinical Nurse Reviewer - $5k Sign On Bonus Job at The Carpenter Health Network

The Restorative Division at The Carpenter Health Networkis hiring a Clinical Nurse Reviewer.The Clinical Nurse Reviewerwill play an integral role in our team by ensuring care continuity of patients and promoting our care continuum.**$5,000 Sign On Bonus**An excellent... 

Caring for Family of Companies

Remote Scheduling Coordinator Job at Caring for Family of Companies

 ...joyful support to those we serve. If youre eager to join a thriving company that values your unique drive and dedication as a Remote Scheduling Coordinator EASY APPLY NOW - and join us in setting a higher standard for in-home senior care! Learn more about how... 

James Allen

Paid Social Specialist Job at James Allen

 ...manufacturers, retailers and consumers. We are looking for a hands-on Paid Social Specialist who thrives in-platform and lives in the data....  ...years of hands-on experience managing paid social campaigns in-house or at an agency, ideally within an eCommerce or DTC brand.~... 

Yexgo

Data Entry - Typist Part-Time - Work Job at Yexgo

 ...Job Description Working in the Data Entry field is a great way to supplement your income. Looking for both full-time, and part-time...  ...to work from home. Qualifications Must be able type with accuracy. Computer Skills including internet, e-mail,...