Remote Live Chat Agent Job at Metrix IT Solutions INC, San Antonio, TX

VStXS3ZtRnhuUytseWI1enBiK3JvR0FaL0E9PQ==
  • Metrix IT Solutions INC
  • San Antonio, TX

Job Description

Job Description:

Job Responsibilities:

  • Provide live chat support to customers in a professional and efficient manner
  • Respond to customer inquiries, troubleshoot issues, and provide product information
  • Maintain a high level of customer satisfaction by resolving customer concerns promptly
  • Collaborate with internal teams to ensure timely resolution of customer issues
  • Follow company policies and procedures while interacting with customers

Essential Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-centric approach with a desire to help others
  • Proficient in using chat support tools and systems

Desired Experience:

  • Minimum of 1 year experience in a customer service or live chat support role
  • Experience in a remote work environment is a plus

Salary & Benefits:

  • Minimum Salary: $40,000
  • Maximum Salary: $135,000
  • Currency: USD
  • Full-time position with 100% Satisfaction Guarantee
  • Opportunity to work with a company focused on integrity, innovation, and client satisfaction

Job Tags

Full time, Remote work,

Similar Jobs

Titan Placement Group

Licensed Master Social Worker (LMSW) Job at Titan Placement Group

 ...Licensed Master Social Worker (LMSW) A Licensed Master Social Worker (LMSW) is needed in Flint, MI. Titan Placement Group invites you to explore an opportunity in a city best known for its connection to the automobile industry. Back to the Bricks, a week-long classic... 

divinegroups.org

Looking for Graphic Designer Job at divinegroups.org

Looking for Graphic DesignerLooking for Graphic Designer Internships Get a chance to work on big projects which enables you learn more and acquire more experience and have the opportunity of developing your career with us.Small growing Event Planning Company, we need young... 

Blooming Buds Learning Center

Preschool Admininistrative Assistant Job at Blooming Buds Learning Center

Description of the roleThe Preschool Administrative Assistant at Blooming Buds Learning Center in Syosset, New York plays a vital role in the efficient operation of the center. This position requires strong organizational skills, excellent communication abilities, and... 

Experian

Healthcare Collections Optimization Consultant - Remote Job at Experian

 ...practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain...  ....comReporting to the Analytics Consulting Manager, the Collections Optimization Consultant...  ...travelBenefits/Perks:+ This role is REMOTE from within the U.S.+ Great... 

Knowledge Capital Group

Senior Healthcare Consultant Job at Knowledge Capital Group

About the PositionPrimarily serving healthcare providers [AMCs, health systems, clinically...  ...operational challenges, our Healthcare Consultants engage with industry leaders to advise,...  ...and unlimited PTO.Role is based in Charleston, SC and cannot be delivered remotely....